Platform Operations Engineer

SGD $96 k to SGD $120 k

My Client provides market data services to global capital markets community by providing exceptional managed infrastructure solutions. They support their clients through full trading lifecycle.  They are a global company headquartered in New York, with offices in Chicago, London, Singapore and Tokyo.

What you will be doing

  • Provide support service that ensure Clients' infrastructure services are running to their optimum performance and that all departmental key performance indicators (KPIs) and Service Level Agreements (SLAs) are met
  • Ensure stability of all Clients  System Services.
  • Deliver an outstanding level of service to your Customer base
  • Interface with vendors, market participants, and financial exchanges
  • Display integrity and honesty in all that you do.
  • Foster open communication between team members, peer team members, and managers to bring forward ideas on how they can collectively deliver a more effective service
  • Maximizing availability of Clients infrastructure through continuous improvement and proactive, preventative maintenance

What you bring

  • Computer Science / applicable degree, or equivalent work experience is required
  • 4 - 8 years of experience in an operational environment
  • At least 4 years of operational experience in physical and logical server platforms
  • At least 2 years of direct experience with ITIL or another similar best-practice governance model
  • Experience in a financial industry support role preferred
  • Self-starter with a drive to develop own skills and knowledge
  • Experience with Linux and Windows
  • Experience with HP, Dell and/or Lenovo hardware and relevant systems management software
  • Experience supporting JVM/.Net based applications
  • Experience scripting in Bash, Python, Ruby, and/or Perl
  • Experience monitoring and troubleshooting server capacity (CPU load, disk space, memory contention, network I/O)