Desktop Navigation and Discovery Product Manager

£80,000 – 95,000 + bonus
London
Perm
Our client is a leading Global Fintech institution providing data and infrastructure across the markets. They are now looking for someone to join their Product team, as a product owner for desktop navigation and discovery.
KEY ACCOUNTABILITIES:
• Design and develop solutions that optimise the user experience across diverse workflows and customer types
• Design and define requirements for the services that operate within the product to present navigation options and paths. This includes recommender and AI algorithms that are used to augment the user experience
• Work with the Business Intelligence and Go-to-Market teams in order to analyse user profiles and behaviours to measure the effectiveness of solutions and understand new opportunities
• Define requirements for the tools used to build the navigation experience and metadata. This definition is key to the navigation behaviour in the product. To do this you will need to:
• Understand the different roles and user types that exist in the financial markets
• Understand the different ways that the product is used by them
• Own and maintain where necessary the application metadata definitions
• Generate ideas for product behaviour and structure to suit different user types
• Work with at least one development team as the solutions are built, deployed and enhanced
• Own the APIs used by navigation services within the product – specifically those for:
• Navigation services
• Search history
• Recently used items
• App library and metadata store
• Permissioning and entitlements
• Manage the release process for product metadata
• Work with the UX design team to develop intuitive user workflows and ensure an impeccable and consistent customer experience
• Engage with customers to validate requirements, obtain market insight and create strategic product partnerships
• Report Product roadmap progress to Management and stakeholders; KPIs, Business/Sector key business deliverables and risk assessment reports
• Create trust and credibility with Development, Product Management and Propositions teams, working closely to anticipate customer expectations/needs along with industry and market trends and translate into solutions and capabilities.
PERSON SPECIFICATION:
• Proven communicator, able to influence Technology, Product and Customer Facing teams
• Experience of working to strict performance, quality and timescale requirements
• Competent at building strong customer relationships and resolving issues
• Thought leadership, innovation and customer mindset
• Appreciates and drives change in the organisation as well as the impacts and consequences of those changes
• Ability to anticipate and identify threats and opportunities, and create innovative strategies
• Degree in Computer Science, Mathematics, Engineering, Finance or equivalent
• Strong experience in Product Management; can understand and detail end-user workflows, and produce accurate product requirements, mock-ups and roadmaps
• The ability to understand complex requirements and distil these into specifications for developers to follow
• Excellent presentation skills
• Understanding of XML, JSON & database design
• Ability to prioritise while balancing the needs of the customers and stakeholders
• Advanced knowledge of JIRA and agile project management methodologies
• Communicate confidently and concisely to both technologists and non-technologists.
• Strong team player with experience in working with virtual teams from different functions/regions
• Strong analytical and problem-solving skills
• Strong understanding of Financial workflows
• Knowledge of industry trends, leading practices, application vendor landscape
If you have relevant experience, please submit your CV. Alternatively you can contact me directly on 02075539246 or stephaniewhite@ec1partners.com